CH 13&14 vocab

tact-the ability to say and do things in a way that will not offend other people.
empathize- ti sing someone elses point of view and to imagine oneself in his or her situation.
etiquette- good manners;the rules of polite behavior in dealing with other people
conflict resolution-a problem-solving strategy for settling disputes.
diversity- variety
sterotype-an oversimplified and distorted belief about a person or group without attention to individual differences
self- dorected- responsible for choosing ones own methods for reaching a goal.
cross- functional team-a group of people from two or more departments or areas of expertise who work together toward a common business goal
functional team-a group of people from one company department or area of expertise who work together toward a common business goal.
team planning-a process that involves setting goals, assigning roles, and communicating regularly.
facilitator-a leader who helps a team work more smoothly by coordinatin its tasks
TQM-a theory of management that carefully coordinates company efforts to achieve customer satisfaction and continuous product improvement
leadership style-how a person behaver when he or she is in charge of other people
parliamentary procedure-strict rules of order for conducting a meeting

work schedule#19

mon-3-10 vallarta
tue-3--10 vallarta
wed-3-10 vallarta
thurs- 5-9
friday-off
sat. not sure
sun- not sure

work schedule week #17

mon-12/15 off
tue-12/16 off
wed-12/17 off
thur-12/18 5-9
fri-12/19 off
sat.12/20 8-3
sun 12/21 8-3

work schedule week #16

mon.12/8 off
tue.12/9 off
wed.12/10 off
thur.12/11 off
fri.12/12 5-10
sat.12/13 off
sun.12/14 6am- 3pm

work schedule week #15

mon-12/1-off
tue-12/2-off
wed-12/3-off
thur.-12/4-5-9
fri-12/5-off
sat-12/6- 6-3pm
sun-12/7- 8-3pm

work schedule week #13

mon.11/17 off
tue.11/18 off
wedn.11/19 off
thur.11/20 off
fri.11/21 5pm-10pm
sat.11/22 off
sun.11/23 8-3pm

work schedule week #11

thursday-5-9
saturday-8-3
sunday-8-3